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Buenos Aires | Frequently asked questions

Visitor Information

For any query, you can address to the CIT offices (Centro de información turística- tourist information center). situated in the following addresses:

Downtown: 100 Florida St. Monday through Friday, 9am-6pm; Saturdays, Sundays and Holidays from 10am-3pm.

Abasto: 3200 Corrientes Ave., inside the Abasto Mall. It opens everyday from 11am to 9pm.

Puerto Madero: 200 Alicia Moreau de Justo Ave., Monday through Friday: 11am-6pm. Saturdays, Sundays and Holidays: 11am-7pm.

Recoleta: 596 Quintana Ave., Monday through Friday: 10:30am-6:30pm. Saturdays, Sundays and Holidays: 10am-7pm.

San Telmo: 1250 Defensa St., weekends: 11am-7pm


If any problems, visitors can go to the Comisaría del Turista, 436 Corrientes Ave., or call 4346-5748 or 0800-999-5000. They speak English, Portuguese, French, Ukrainian and Italian.

In case of mistreat, abuse or discrimination, visitors can contact the Tourist Counsel, situated at 1835 Pedro de Mendoza St., in Museo de Bellas Artes Benito Quinquela Martín, or call 4302-7816.

Public Phones

Public phones accept 5, 10, 25 and 50-cent coins of local currency or phone cards, sold in any kiosk. Apart from that, there are always telephone cabins (locutorios) at hand, costing 20 or 25 cents a call, depending on the company. For international calls, there are special offers according to the time and zone. In addition to Cyber cafes, which can be found all around the city, locutorios now offer Internet service as well.

Cell phone rental

Different companies offer the rental service of cell phones for an average insurance of US$ 200 plus the cost of the air minute.

Country Code

When calling from abroad, it is necessary to dial 54  (Argentina) and 11 (Buenos Aires) before dialing. Note that from cell-phones you need to dial 9 before the city code (so the code is 911).

When to visit

The best time is spring, between September and December, even though this last month gets uncomfortably hot. It is considered the high-season period, due to the mild weather, as well as the organization of most festivals, conferences and cultural events at this time.

On account of the great demand, it is very hard to get accommodation during such season. The same happens in July during Argentine winter holidays, when Buenos Aires receives a great amount of tourists from the provinces. Also, during the Holy Week, when several large groups from the provinces and neighboring countries come to visit, it is hard to find accommodation available.



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